Brian W.

We purchased a couch and recliner chair from Ashley's in Saskatoon Saskatchewan in July/22. An hour after the furniture was dropped off we tried to contact the store to inform them that there was two spots that had holes in the fabric. When we asked for a replacement or our money refunded we ended up being transferred into to care centers (which is a joke) they told us they would only repair it as we took too long to contact them. What the hell an hour after dropping it off isn't quick enough? It is now December and it has not been totally repaired!
I think they should have replaced the damaged furniture not repair it.
Very disappointed with them and will never trust them to do business with again!

When they ring up your sale they add fuel surcharges and charge if you use a credit card (Saskatoon Saskatchewan branch).

I had ordered boxes and tape on line to be picked up at uhaul Saskatoon branch. Soon arriving the box order was waiting for me but uhaul ecommerce in their wisdom shipped the tape to my house! The Saskatoon branch had a full shelf of the tape ordered. I purchased tape at the Saskatoon branch as I needed it for the boxes I just picked up. They are refusing to refund my money, after I was told I would be given it once I refused the order when it arrived.
The guys at the store in Saskatoon were great, I would strongly advise against using the ecommerce option to preorder. I was told by the workers that I was the 3rd person that day that had the same problem with an order! I was there at 10:30am.