I sent the POM-TASTIC PASTEL BOUQUET to my grandmother, and it was Bomb-Tastic! I will say that I requested a refund. I gave 2 stars because the delivery was ok from UPS, although they were left at 3pm. The customer service, although I spoke to 3 reps and they were a little hard to understand, were willing to help. It is true that I was offered the 15% and 30% discount to allow the delivery, but the Google reviews and Trust Pilot deterred me from doing so.