Brittany O.

Despite what the website represents, they are actually based out of China, and the shoes were fake versions of the name brand I thought I was ordering. Aside from being a totally different style from what I ordered, the workmanship is so poor, they aren't even wearable.

I contacted them immediately upon receipt and they have now told me via email (NUMEROUS times) that the cost of return would be too great to warrant a return. Then offered to return part of the money, but never said how much. When I told them I didn't care and would bear the cost of return, they ceased all communication. I have tried to contact them 8 times since. Their site should be shut down on the basis of fraud... I would never have ordered from them if I knew the goods were coming from China and fake. 1/2 of their correspondence directed me to return the shoes, but they wouldn't provided an address and the other 1/2 (seemingly from the same email address) said that the cost would be too high and that they would simply refund part of the money. That said, nothing has happened and it's been almost a month.