First they send me the wrong color. And then tried to make me feel like I was crazy telling me that I ordered the right color when I was looking at a completely different color. Funny thing about it is I ordered the same wig in the same color before so I know that jacked my order up. Then I went back to look at the invoice to see if I ordered the wrong one and I didn't. I am so pissed and I will not be buying from these people again. I wish I could go lower the 1 star and then lower than that.