Thumbnail of user bryan.sergeant12

Bryan S.

Contributor Level

Total Points
80

1 Review by Bryan

  • NU Car Rental

9/19/23

The whole nightmare started with shuttle after shuttle being packed and waiting over an hour to be picked up. When getting to the rental place after waiting in a crazy line the guy that helped us out was nice explained options clicked some boxes and we were off. It was very busy and there were super long lines and felt rushed, got in our car and left. The real story began after returning our car and getting the final bill. What was explained to us was not what we got. We paid an absurd amount for gas that was already in the tank we paid an absurd amount for tolls that was not explained to us and charged us an extra day when we were told we can return it a few hours later than that agreement, "It's not that big of a deal" is what we were told. They will nickel and Dime you to death. Look at all the reviews and make up your own mind or roll the dice.

Products used:
Rental Car

Service
Value
Shipping
Returns
Quality

Bryan hasn’t received any votes.

Bryan hasn’t received any thanks yous.

Bryan doesn’t have any fans yet.

Bryan isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user jamesk1337
4/25/24

Total SCAM! NU Car Rental added $80 for three days of insurance to my rental because I didn't...

Thumbnail of user Nati1969
4/3/24

I've been in Costa Rica many times and because Adobe rental didn't have any rental I decided to...