Bryanne H.

My son placed an order and he never received it. If the item is out of stock, they do not call you. I called three times and found out that a rep named Tamara canceled the order After she told me, she was adjusting the order to a new case. My son still did not receive his refund. If an item is out of why is it still available on the website? When you ask manager, they give you the runaround. The rep Desiree just kept justifying why they weren't available. I will never order from this company again! I will not stop slandering this company on every social site until my son gets his money back and receives an explanation for this mess!

I placed an order on April 20th and have yet to receive my order. I never received a shipping confirmation however when I view the status of that order it shows a USPS tracking number. When I click on the tracking number to check the status it keeps saying it's still in Arizona as of April 25th with no movement which I can't seem to understand. When i emailed them, they email was undeliverable due to being full. I sent a message on facebook & they stated that USPS lost the package & they would send a new one; however i received no new tracking number or anything. The company lies & gives the run around & i will continue to give then hell until i receive my item. They did not have a problem charging my credit card immediately, so where is my item. I am very pissed because i do not like dealing with companies that i do not know or cannot contact via phone & they lack of response is unprofessional. Horrible company & horrible service! I will never order from them again & i will make sure my friends & family members dont either!