I ordered a transmission. Put it in, it didn't work. I thought I didn't align it correctly so I called them and asked them for a solution because of this phone call they will not warranty the transmission anymore. It turns out I installed it correctly I ended taking my truck to a mechanic that told me I installed it correctly, it's the transmission that will not work and needs to be replaced. So now because I thought wrong and it's actually their transmission that was faulty they won't warranty it. Horrible company and customer service.