I ordered two items and first they took over two weeks to arrive and when they finally did they were both of very poor quality. Their return policy says to email them and they will provide the return address and once it's processed your refund will show up on your card. I have contacted them several times and the only response I received was an offer to credit me back 18% if I kept the items. This company is a SCAM and not worth the time, energy or money put into placing an order with them. I would definitely STAY AWAY!