Thumbnail of user byrons202

Byron S.

East Elmhurst ny

Contributor Level

Total Points
84

1 Review by Byron

  • Journeys

8/8/23

I ordered a pair of sneakers which was shipped by fed ex and when they delivered it was thrown in my driveway for easy access to be taken. So yes it was stolen. I called journeys and they said they are nit responsible for this. Maybe they should be and provide another carrier that would do a better job placing package by the door. So journeys don't refund or ask if you would like the same order instead. Now they lost a future customer. That's how much they care.

Service
Value
Shipping
Returns
Thumbnail of user krisiew
Krisie W. – Journeys Rep

We certainly understand your frustration, Byron, and sincerely apologize for any inconvenience caused. If you need any further assistance, please contact us at https://help.journeys.com/s/.

Byron Has Earned 4 Votes

Byron S.'s review of Journeys earned 4 Very Helpful votes

Byron hasn’t received any thanks yous.

Byron doesn’t have any fans yet.

Byron isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user audreyh353
2/26/24

Shoes didn't fit my son so I sent them back. It's been over a month since the shoes were...

Thumbnail of user charliep246
2/8/24

I received my lemon ombre shoes extremely late and when I opened the box they were candy tie-dye...