I placed my order with hemper over a month ago in March! I got a "shipping confirmation" a week later with a tracking number. I've reached out to their customer service TWICE. The first time they said it would take 15-20 business days to be shipped out. The second time I reached out (after the 20 business days) they said they were having shipping delays due to an "inventory check" and still haven't given me an answer on when I'm going to get my items!