Caprice W.

They make mistakes then don't do anything to fix it. It's been weeks! I finally reached out the other day and they sent me this. There's zero chance my Dad's Christmas gift will get here on time. This is what they sent me. I believe they are also based in China, so was a bad idea to begin with.

Due to an accounting error, the amount paid for your order was refunded. Please kindly check the amount reflected in your bank account. We assure you that this error occurred internally, and your order is still on track for delivery.

To rectify this situation, we will send you a new invoice in a separate email for the total amount of $40.89. Please complete the payment at your earliest convenience to avoid delays in order delivery.

We understand this request is out of the ordinary, and we apologize for any inconvenience caused. We're committed to promptly ensuring your order is shipped once the payment issue is resolved. Each order is vital to our small business, and your support in resolving this issue is incredibly valuable.