Carl A.

Sorry there is no way to rate them lower. Signed up a few months ago. Their "agent" talked me into going thru PayPal and giving them the yearly fee up front, then paying monthly to PayPal. Filed a claim with them for some work on my kitchen faucet. First off, they made me pay my service fee up front, which no company has ever done before. No one called back after several days so I called them again. They said they would have another repair company assigned. This has been several weeks ago. A few days after, I tried to call the company and the number is disconnected, the website doesn't work, and they have all my money. They are, in my opinion, a pack of thieves and a totally dishonest and disreputable company. I have filed complaints with the AG's offices in MI and FL and with the BBB. It stinks that they are allowed to get away with this.