Carlos N.

The selection is great, even though an item ive been trying to get my girlfriend for almost 6 months JUST got restocked (wtf?) and everything seems well made, but what really pissed me off is the 1-3 day processing time, which seems to mean they actually take 3 days to take something off a shelf and put it in a box and send it, which now adds up to 5 days waiting for my order, which is 2 days after my girlfriends birthday, I payed 10 bucks for 2 day shipping so I would get it at least a day ahead of time, by modern standards. It really shouldn't take 3 days in this day and age. Its 2014. I know what you're thinking, "maybe they are just really busy" but I work in a field that is reliant on online ordering, and the standard in this day and age is 1 day to send anything out. That's at most 24 hours, and if your order is placed before the mail/shipping truck arrives you better $#*!ing believe your order should be on that truck. Any less than these standards is simply un professional and comes off as slovenly. The only reason I havent complaint to their site is because their site says it may take 1-3 days (technically it took 3.5) to process, but usually that is not the case, like 95% of the time, seriously. They either need to modernize their system or kick up the pace, for their sake (btw I know delays sometimes happen, and usually when that happens customers should be notified, i received no such notification.)
Thanks for making me look like a $#*!ty boyfriend