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Carl S.

East Sussex, United Kingdom

Contributor Level

Total Points
142

1 Review by Carl

  • GroveandDean

9/29/22

Under 24 hours they more than DOUBLED my original quote - i wanted to cancel but they were NOT willing to give me back my deposit! Admin fee this and fee for that which meant i lose ALL my money in less than 24 hours! I asked about the cooling off period which is What's the cooling off period for car insurance?
When you take out a new car insurance policy, as with any insurance, you have a cooling off period. Regardless of which company you choose, by law you have 14 days to change your mind and cancel.
You shouldn't have to pay a cancellation fee, although some companies may try to charge you. You do, however, have to pay for the days you've been insured.
If you paid for the policy in one lump sum, you should get the rest of your money back. Your insurer might deduct the cost of the days you were insured.
If you've been paying monthly, you should get a part-month refund and the direct debit will be cancelled.
They came up with CHARGE for this and CHARGE for that WHICH TAKES ALL YOUR REFUND! In less than a day.
Stay clear they are a fraud company scamming you of YOUR money!

Tip for consumers:
Stay clear - only exist to get hands on your money - phone calls made very un professional but these are just telephonists doing what the job tells them ! STAY AWAY FROM THIS COMPANY you will be conned !

Products used:
Car insurance

Service
Value
Quality

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Carl S.'s review of GroveandDean earned 2 Very Helpful votes

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