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They do not actually want you to ever use their insurance. They make it impossible to find out what your coverage is. Website constantly says password or id is wrong but when i hit help with password, it either doesn't send an email at all, or it sends it but by the time it arrives more than 30' later, the link has timed out and the pw reset is no longer valid. I bet that's not the case with the premium payment button though.
Tip for consumers:
just don't
Products used:
can't actually access services
Carol C.'s review of Blue Shield of California earned a Very Helpful vote
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Empty.
Since the website doesn't allow me to make any real changes to the account, I'm forced to call...
I have been trying to cancel my policy for well over a month and they STILL HAVE NOT CANCELLED....
