I found this website through google.com, the prices of two sandals were very good so I ordered the 02/08/23. They emailed me that same day to check my postal address. I never received another email, so on February 15th I requested an update by email. The representative said it should go next week, and then nothing. I sent an e-mail on 02/21/23 saying if the order doesn't get out tomorrow which was today 02/22/23 just to cancel it. I got an email that same day saying canceled. Very bad customer service, no answer explaining what's going on with my order. To try to keep me since this was a new customer and I would have ordered again and told family and friends. ONLY a reply indicating that it has been canceled. HORRIBLE COMPANY.