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Caroline L.

Contributor Level

Total Points
85

1 Review by Caroline

  • Gilt

9/30/21
Verified purchase

I placed an order for a pair of shoes and got cancelled for no reason. I sent an email to customer service but no reply. I chat with online customer service who told me email is the only way for international orders and it takes 3 days to reply. After they cancelled my order, the price for the shoes went up 50%. This is very awkward and unprofessional. Will never shop on Gilt again.

Tip for consumers:
Don’t shop there

Products used:
None

Service
Value
Shipping
Returns
Quality

Caroline Has Earned 5 Votes

Caroline L.'s review of Gilt earned 5 Very Helpful votes

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