I ordered a jacket on the 22nd and tried to reach out after it never shipped. The 5th somebody finally emailed me back and said it would take 5-7 business days. I stated if that's the case why still nothing. She's like oh they are behind but it's here today and should be sent out today. I wanted this jacket for vacation. It's now the 13th and still has not been shipped. I'm super depressed and nobody is answering me. I want a refund and don't want the jacket at this point.