I ordered product on 9/7/2021 shampo SKU# OTC*******443 13 bottles at $2.84 ea. And total at $40.11. I paid with paypal and order went through no problem. I neede to call their number to ask question and no response from them. I tried for 3 days and no response from them. I called between hours of 7-4 pm est time and still no response. You had to leave message and i did and no response. Then all of a sudden i get e-mail and my order cancelled with saying product out.It was after my order placed. That they were out. Then i go to review section on these folks and they suck. Poor communication, shipping problems, coupon problems and on and on. How are these people still in business. I had to give 1 rating when i did not want to give that. This was my first order with them and is last time i order from them. Oh by the the way i went back on website of them and the shampo i wanted price is now $4.48 a bottle ea. Folks do no order anything from these what ever they are. Have a Bless Day and thanks for your time, Carroll.