Ordered an item from Zoxoro 2 months ago and like many other reviews I have read have experienced the same outcome. Zoxoro's Customer Support rep "Sheila" simple response is that the item is with the delivery contractor and simply keep checking the item using their tracking program. What a lot of bull $#*!. The company is not located in Australia as They lead you to believe but the US of A.
ORDER FROM THEM AT YOUR OWN RISK. 1star is an over rating.