Cassandra C.

I ordered a homecoming dress for my daughter. There is so many issues with this company I don't know where to begin. Was told in a message after I ordered that the dress would arrive in the timeframe for the most part. The dance was 10/7 and was told would arrive 10/4 to 10/8. I messaged daily to ensure it would arrive. They claim on their website they will respond within 1 day. Yeah don't count on it. That is until your order ships. Then they tell you it's in transit. I paid express shipping to arrive within 2 days. Well it arrived a week late. Tried to return and am being given the runaround. You have to contact customer service and they have to send you a form to return the item. They find every excuse in the book to not help you. I have 3 emails saying each dress is custom made and as such there has to be a reason for the return. Funny since I just put in a size 10, nothing custom made about it. You pretty much get scammed into thinking you will be getting a dress on time and can return it if there is an issue but that is not the case. So I have wasted $150 on a dress that she won't use. After reading the reviews I see a pattern here so please learn from our mistakes. Oddly enough when I was ordering I didn't really see any negative reviews so I thought this company was legit. Now I see several. Please I can't stress enough buy anywhere else but here.