I made the unfortunate mistake of contracting someone through OneFlare, following an onsite inspection of the property (fence job). Despite a deposit being paid within 24 hours of receipt the work was very slow and sloppy. Despite the onsite inspection an additional request for $660 dollars was made and again, within 24 hours I paid this. This claim was for stump grinding. This never happened. I requested reimbursement for the money paid for the stump grinder (at least), given it was not used at my property. This has not occurred. Despite efforts made by Support at OneFlare communication has halted. This has been an appalling experience that has caused me a lot of emotional stress and financial cost.
Hi Catherine, thank you for your review and bringing this matter to our attention. We are sorry to hear about the experience you had with the business you found through our platform. We do not condone or support fraudulent behavior, and we take any reports of such activity on our platform very seriously. Please reach out to us via support@oneflare.com.au so we can action on this further.