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Cecilia W.

Contributor Level

Total Points
80

1 Review by Cecilia

  • Oneflare

9/21/23

I posted a job with a description about needing to get quotes for a QCAT tribunal hearing. My deck is needing to be dismantled and completely rebuilt and this was mentioned in my job description. The job will probably cost in the vicinity of $80,000-$100,000. I believe I got 7 responses and about three people came out to measure up and quote the job. They have all shown on the Oneflare site, "declined" and three gave a variety of reasons; too busy, job too big and the fact that this matter is subject to a QCAT decision. I feel very let down by the process and after speaking with Oneflare have been told that they are just a platform for tradespeople to find work. My advice to anyone going on this site is to look up an individual tradie who advertises on the internet without using these platforms. Onflare can not assist when this kind of thing goes down.
I have since found out from one of the applicants for the quote that he is still going ahead with the quote and he does not know why Oneflare has marked the job as being "declined".

Service
Value
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Jenny A. – Oneflare Rep

Hi Cecilia, thank you for your feedback and we apologize for the less than ideal experience you've had. Oneflare provides a platform where businesses can create profiles. These profiles contain essential information about the business, like licenses, insurance, and certificates. Businesses can choose to make this information public on their profile. We verify business details, like the Australian Business Number (ABN) and licenses, to ensure accuracy. Some trades require specific licenses, which businesses must keep up to date. When you post a job request on Oneflare, you're not obligated to hire any of the businesses we connect you with. The choice to work with a particular business is entirely yours. Feel free to reach out via support@oneflare.com if you have more questions.

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