I'm still in shock, I ordered from this site for Mother's Day and they never delivered my order. I called and had a major language barrier with the first rep, after talking to three reps someone was able to help me, and set up for a new order. Two days later, my mother still has not received her flowers. I called and told them to cancel my order and give me a full refund. They tried to talk me into refunding half my money and ordering again, which is a total joke since we already tried that once. Please do not waste your time with this company, there are so many other good ones out there.
Hello C.D.
We hope you are doing well as we respond to you. We respectfully request that you provide us the following details so that we can assist you with this:
-Email address provided upon order placement
- Order number
-Entire name
-Tracking number (should you possess one).
Please email this information to support@nuubu.com as soon as you have it so that we can process your request as soon as possible. We value your quick reply and are grateful for your cooperation and patience.
Warmest regards,
Customer Support at Nuubu