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Booked a hotel through Expedia. Confirmation email explicitly stated I could cancel without penalty if done by 11:59 pm the day before arrival. I ended up cancelling within the prescribed time frame and received confirmation from Expedia for the cancellation showing no penalty or charge. Hotel charged me $830 anyway, and is refusing to refund. Expedia appears to have misrepresented the hotel's cancellation policy. I should have booked directly with the hotel.
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