Cecil D.

Terrible company with useless service

Terrible company with useless service. They have such convoluted policies that even their customer service is not able to clarify what it means. I made a payment to a customer and the customer asked me to cancel the transaction as the shipping address was incorrect. Paypal put the transaction on hold and said that it is under review. This is even after calling their support team. Can you imagine that? They told me that it was under review for 24 hours. But they could not tell me why it was under review.

Keep in mind that I am the payer and I called to cancel and they are reviewing me?. No wonder their share price is struggling and dropped from $350 to $60. Clearly in the dumps. A terrible company and must be avoided at all costs. Use Venmo, Stripe, and Square or the bank directly to pay.

I cannot agree more with the incompetence at Schwab/Ameritrade Fraud deparment. One of the worst brokerages. Yesterday, they did not even know about fraudulent activity on my Ameritrade account till I called them. Till now, there is no access to my account. Useless people and you wonder how they have a job in the fraud department. The people in the fraud department could not even answer basic questions.

Think about it. People employed by Schwab/Ameritrade could not answer basic questions. And these are the clowns who have imposed restrictions on my account without my permission?. Nobody gave you permission to impose any restrictions if you don't have secure systems and competent staff if something is amiss. They are unable to secure their own systems, clueless when fraud takes place, and then impose restrictions on your account without your knowledge. So I cannot purchase anything just because they want to safeguard their incompetence to protect accounts. For this, they have Sr. Managers, Directors, Sr. Directors, and VP's. - all a bunch of bureaucratic, inept politicians who spend their time filling their pockets with shares and options instead of actually running the company the way it should.

I am an experienced IT guy with 30 years, PMP, Scrum Master, and CRISC certified in Information and security control.

This company fraudulently tricked me into signing up for a shipment rebate in Canada when I purchased from GAP. They never ever told me that I would be charged monthly fee on my card. This is a fraudulent/deceptive company that people should avoid at all times. Or make a complaint on the FTC website against their fraudulent billing without my approval.

Call this number to try and cancel *******886 and see if they will call you back as promised. If they don't, go to Shipmentsfree.com Facebook page and inform all people about this company and policies. Be careful as this company is a total scam.

Update: 28th Jan 2003. The company canceled my subscription or membership on request by email sent by me. So they seem to reply promptly for some reason or because their name has already been tarnished. Had they informed me about the fee and membership, I would not have bothered. It was somewhere hidden in the bottom of their email. Even there, it did not say monthly.

Hello

Ref: Order# *******

This is a follow-up to a complaint made regarding an installation that was scheduled for 3-Aug-2022.

I purchased a new Samsung washing machine ONLINE along with the hose pipe connectors, and a 5 year extended warranty. Lowes at 1920 NW Maynard RD, Morrisville, NC *******. They had 3 days to deliver and install. The installers landed up without the connectors, Installed the new washer with old pipes with total disregard for safety, water leaks, or pipe burst. They said that they would come the next day to install it.

Nobody showed up the next day. It's been 5 days now. What is the store Manager doing?. Does he know anything?. Who is in charge of inventory control at this location?. Does the guy in charge of installations know anything to send people out on a job without the required items ordered?. Do they know anything about safety at this location?. I made 3 calls to Customer care Complaint via Phone number: *******937.

I called them and spoke to a guy by the name Hunter on this number *******925 who claimed to be a Manager at the distribution centre. When I asked to clarify, he refused to tell me from which location, but I tracked it to Lowes distribution Centre, Garner, NC. One of the worst arrogant people you can speak to and he claimed that he was a Manager. Ha! He talked to me that the complaint I made was how they work, meaning that, that is how they work and you either accept it or take a refund. He made it clear that that is correct. Can you imagine that?. HUNTER is the name. Nobody should deal with this guy or the company and specifically this distribution centre in Garner, NC. I strongly advise people not to go to this place or this company. You will get stiffed.