Chad e.

Me and some friends bought 7 tickets for the Bills/Steelers playoff game in Buffalo in January 2024. We live in Florida. 3 days later a huge snow storm came through causing a State of Emergency in Buffalo. A full travel ban issues by the Mayor and ALL flights were cancelled in and out of Buffalo. Our flight was cancelled Saturday, Sunday and again Monday. It was so bad they even moved the NFL game from Sunday to Monday and that NEVER happens. Obviously, we couldn't get there. Not that we didn't want to. We physically couldn't! Airports were closed! We got our money back for airlines and hotel but not from GAMETIME! They literally used the opportunity to take advantage of people and show me their return policy. Nowhere does it say if the city is in a state of emergency! Another obnoxious company only worried about the bottom line and not actually trying to help people.

No complaints at all. They contacted me with questions about my logo and kept me in the loop