Most people have never rented a bus before. I was one of them. Was researching bus companies for hours online for a long trip. Everyone was quoting us over 10K for our trip. Didn't know who to go with honestly. Shofur felt the most reliable one. They really explained to me the ins and out and how to go about renting a bus. Nicole gave me several quotes over the phone and took her time.
My recommendation would be Shofur without reservation.