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UPDATE- 7/2/19-Because of my review, Bellizo reached out & provided a FAKE tracking number that brought me to another online business they have called PatPat. The tracking info provided NO INFO & they tried to use the excuse that they are updating their systems. Do not order from this company! Don't believe the positive reviews they are not legitimate.
Don't believe the positive reviews or the reply's from Bellini. It's all lies. I should've read the REAL reviews before I purchased. Big mistake. Ordered the items for a trip well in advanced. Sent my first email after a week, inquiring of a tracking number since I still hadn't received it. Waited a few days. I didn't receive a reply. Did receive an email that my items had shipped but still no tracking info. Sent another email requesting the tracking number. Waited a week. No reply received. Sent another email. This company is fraudulent in it's representation. My gut is telling me the company is foreign & I may never get my stuff or if I do, who knows when. As I write this I still haven't received my items or a response to any of my emails.
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My order was confirmed over 2 weeks ago, and I have not received a tracking number. I have...
Hi Charity,
Thank you for bringing this to our attention.
As we are now in transition to upgrading our system, we might have missed your email to us.
We sincerely apologize for the delay you experienced in your order. Rest assured that these orders are being monitored by our logistics team and everyone are working round the clock to make sure these will be shipped and delivered ASAP.
We totally understand how frustrating it was. We apologize if you felt that your case was not handled properly. We want to take the necessary action to prevent this in the future.
We're sorry to hear about the delay you've experienced in receiving your order.
Should you wish to get more information on our Processing and Delivery Time frames for your location, kindly refer to this link:
https://www.bellizo.com/article/delivery
If you wish to monitor your order, please visit this link: https://www.bellizo.com/article/orderquery
We would love to work with you in fixing this. We already sent you an email on your registered email on file so we can address the issue in a timely manner.