This companies website is clearly an internet scam. Their home pages will lead anyone to believe they are dealing with the actual hotel, using false logos and banners! The site then purposely leads you to make mistakes that will cost your credit card penalties! Upon attempting to correct those mistakes with the Hotel Plus main office in Florida, minutes after noticing an error on the site, they refused to not charge financial penalties. Their employee even agreed that the site was flawed! Upon arriving at our destination, the hotel staff even advised against our ever using Hotel Plus again! It is a scam.