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The automatic, sign you up for VIP membership and do not tell you they charge you $20.00 after a month if you do not know this and they sign you up for automatic delivery if you do not cancel that too. Again you have no choice they just do it. They change you order and ship thing you do not even order and charge you for it. And they wait 30 days to ship your order so you can not return it as there is only a 30 day return policy. Buyer BEWARE!
Tip for consumers:
Shop elsewhere
Products used:
30 day return policy but they do not ship for 30 days so no return acceptable
Too many scammers on site from China nothing done to stop them, ( Thank God my Credit card company protects me) too much hate, too much one sided prejudice. Practice acceptance and listening to all. Even NYC Jewish people are protesting to Israel treatment of Palestine people and you continue to block them. Shame on you!
Tip for consumers:
Do not buy anything off this site it is all China scam crap and they only want to give you 1/3 of your money back and you pay return shipping
Products used:
Halloween decoration, clothing,
Cheryl C.'s review of Grove earned 7 Very Helpful votes
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Hi Cheryl, thanks for your review. Grove is a flexible recurring order service by default but everything is completely customizable - we're sorry if this was not more clear during your ordering experience. We do send reminder emails and text messages 7 days before an order is set to ship and then a day before, giving you the option to cancel or make any changes. When you place an order with Grove, you are agreeing to our terms of use, which can be found here: https://www.grove.co/terms/
If you need help managing your account, please reach out to community@grove.co and we'd be more than happy to assist you. Thank you.