My experience was horrible. They missed the deadline by over 2 months. The "finished" copy they sent back to me was riddled with errors, many added, for example
They changed
"I lit my cigerette"
TO
"I lighted my cigerette"
There were mistakes on every page. They won't even refund the money i paid. They offered me more services, that I have no faith in.
SAVE your money, this company is NOT for editing novels. After reading so many reviews I now assume the majority are fake/produced from papertrue itself.
I have spent 50 hours fixing the horrible mistakes they added to my novel so far. My friend is # 30h and not even 25% into it, after I did a run through.
I hope if your looking to have papertrue edit your novel, you think Twice.
NOT FOR EDITING NOVELS. SAVE YOUR MONEY!
Now they are trying to remove these honest reviews.
Read through their positive comments. It's clear that 4 people wrote them all. This is a scam company.
Hi Chris,
Thank you for taking the time out to review us.
As mentioned in your review, our editor changed the sentence to "lighted a cigarette". This infact is absolutely acceptable usage (ref https://dictionary.cambridge.org/dictionary/english/lighted). There are numerous other examples like these. We have always offered to change the editor and give you a complete re-edit if you so desired but our offers were promptly declined.
If you look at hundreds of reviews on this and other platforms, our customers seem to be extremely happy with our service.
You question the veracity of these reviews. That is a little ironical - we could claim your review is also posted by a competitor.
We are still amenable to completely resolving this issue by offering you a complete revision. To compensate for any inconvenience, we are also willing to offer you free typesetting services which you will need anyway to publish your book.
Always looking forward to serving you.
Thanks and Best Regards,
The PaperTrue Team