If I could give less than 1, I would! Worst experience ever! They told me there would be a $5 charge & I wake up this morning to a $30 charge! The 1st rep said she wouldn't help me as I was told about the $30 (I wasnt). Would not get me a supervisor- kept talking over me then hung up on me! The 2nd rep was no better - said I authorized it and no refund! He did say he would send it to their escalation team & I'd get an answer in 24-48 hours! They also lost my phone number. NEVER DO BUSINESS WITH THEM - SCAM