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Chris K.

Birmibgahm

Contributor Level

Total Points
161

2 Reviews by Chris

  • Ring

2/27/23

Received faulty product, insisted problem was with my wifi, wanted me to ring my ISP... Despite the Ring device being the only issue. Expensive subscription for poor CS. Thanks for wasting an hour of my life Reham.

Products used:
Ring doorbell 1 + 2.
Chimes 1 and 2.
Had issues with all of them

Service
Value
Shipping
Quality
  • Halfords

1/31/23
Verified purchase

DO NOT JOIN HALFORDS MOTORING CLUB!

IT IS UNCANCELLABLE! It auto renews and charges monthly / annually and only allow you a small window of a matter of weeks to cancel your subscription for the whole year!

When I challenged the call centre agent the first thing they said was "it was stated in the TnCs which you had to tick to say you've agreed to" various court rulings on this type of sneaky term enforcement, look up some case law: inconsistent terms and conditions - wherever TnCs are non standard (I.e giving ridiculous windows to cancel annual subscriptions) courts will rule any non standard conditions DO NOT APPLY!
INFURIATES me when companies try to manipulate customers like this. They are fully aware a huge majority will want to cancel so make it unnecessarily difficult in the hope you'll forget and they'll bill you forever.

Wasted 45 minutes of my life trying to cancel and it's still active.

Go elsewhere people, I had an eye opening experience on my most recent visit to auto centre - charging dealer prices but giving gypsy garage service.

Absolute swindlers!

Tip for consumers:
Don't bother the motoring club. Just go somewhere else.

Products used:
Service mot - motor club

Service
Value
Returns
Quality

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