Called in and asked to match my current wood floors and they discontinued them. Alana was super nice and knowledgeable about the product and offered to send me a free sample to try and match before I purchase. As soon as we were about to get my address we disconnected. Alanna then proceeded to leave me a message on my cell and even texted me to finish the transaction. Hire more people like Alanna :)
Hi Chris
Thanks so much for your positive feedback and the Five Star review. We're glad Olena could help you with the samples and we hope you find the perfect floor for your renovation project.
Warm regards,
The BuildDirect Team