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I booked a shuttle, and was given a 15 minute time window of arrival. I arrived a few minutes into this window, after speaking with the driver and confirming I was on my way down, and the shuttle was gone. I contacted customer service, and they refused to reimburse me, stating I was not there at the start of my time window (granted I wasn't, but they did not wait more than 5 minutes despite knowing I was coming).
There are better options that will actually get you to the airport.
Chris M.'s review of SuperShuttle earned 3 Very Helpful votes
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Happy new complaint because a supershuttle driver refused to wait us in front of our adress The...
TOURISM TRANSPORT LIMITED Doing Business As: Super Shuttle Company Description: Key Principal:...
