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...super fast shipping, great competitive priced products but their customer service is outstanding! Thanks to Zach A. In customer service for your prompt, knowledgeable, professional and kind response to my questions. It was truly a pleasure getting great CS in this mess we have with our banks, credit card companies and other financial and retail institutions where they seem to go out of their way to either provide no customer service or horrible and endlessly frustrating CS. Thanks again, Zach and Blade HQ!
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I ordered a knife recently that proved to be unacceptable. BHQ accepted the request to return it...
Hi Chris! Thank you for leaving a review! Happy to hear you are pleased with our customer service and your experience with Zach! He is an asset to out team!
~Lisa