Chrissy A.

My game needed an update and while I was updating the game, something happened and I lost all of my progress. I reached out to the support team and they were working with me to get my information back. They asked me for my GPA number from my Google account. I sent them proof of who I was and how I spent money on their game. Long story short, I logged in to see if they ever fixed my game just to find that I was permanently banned from using the game. What a joke. I would bet they never had any intention to restore my game. Anyways, don't waste your time on this game. I got it to play with my kids, and I was so far just to lose it all and not be able to get my progress back after doing everything they asked to get it back. I'll have my kids delete this game too.