My chess set (king's cross in camel bone) came on time, but my queen piece was snapped at the tip, which I was expecting because I had read reviews about chess baron before about the quality of the pieces and the condition they arrive in. However, I opened the chess set on my bed (to keep it out of view for Christmas wrapping) and the black pieces were finished in some sort of dye or oily substance that smudged into my hands and bedsheets. I reported what happened to the vendor, and he told me to pay for shipping to send it back to where it came from for a refund, but considering that shipping would cost almost as much as the set originally cost, I was not interested. I ended up glueing the queen back together, and using a clear finish spray paint to seal the black pieces. I wouldn't shop from this person again.