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The website was changed so a customer no longer has the ability to access records of their own past purchases. Why would that be? If I bought something a year or two ago and want to get it again, or buy another size, how am I supposed to remember the details? It would be so easy if I could just go back and see what I ordered. But—no! When I called to ask, they said it was a security issue. What?! The person could not give me a better explanation. This is apparently an aggressively adhered to policy. Wow
Christie M.'s review of CuddleDown earned 8 Very Helpful votes
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Ordered comforter in November and The last of December I called to check on it. I was told that...
Stay away. Outsourced call center to try and help me. Messed up the order, charged me for extra...
