I am not sure where to send this. I used the product for the first time a few minutes ago and wow. Let me explain. I have long thick natural curly hair. I have never found a shampoo or conditioner that I am satisfied with. That is from store bought to salon purchased. That says a lot for a 47 year old. I constantly have tangles and knots. So bad that last March I cut 12 inches off bringing my hair to my shoulders. I was heartbroken because I was known for my long curly locks. I immediately noticed when I opened package the smell. It smell so clean and very refreshing. I used the shampoo bar. A little getting use to. I will admit. Then used the conditioner. The conditioner didn't lather a lot so I could not tell if it was in my hair or not. My hair is so thick just looked wet. So I added some more. Then I felt it soften up and the texture completely changed. I could not use the exfoliator because my hair was so thick and tangled. I rinsed. Got out of shower. Now the brushing my hair after my shower is usually a long process. It is me huffing and puffing. Dangler and brushing. Then repeating. It usually takes a good 20 plus minutes to get tangles and knots out of my hair. Tonight. I used no dangler and my hair which is now almost back down to my bra strap brushes right out in less than 3 minutes. I was in complete and utter shock. That is just after the first wash. I am so happy. I cannot thank you enough. I hope to continue to be a satisfied customer and hope to continue to be able to purchase the product.