- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I was told I'd receive a temporary credit until my return was received. I have the feeling if I did not follow up, they would have just kept my money. I contacted them after a month and they "Just put my credit through". I was told "The return was still in transit as they can take from 10 to 20 business days to arrive and a little more to be refunded, however since the return didn't have new updates on the status I have to proceed with the refund". A little more to be refunded - don't buy!
Tip for consumers:
Beware of refund policy
Products used:
Bra, underwear
Christina hasn’t received any votes.
Christina hasn’t received any thanks yous.
Christina doesn’t have any fans yet.
Christina isn’t following anybody yet.
Empty.
Third Love is a company that I want to love and support because of its body type inclusivity. I...
Hi Christina, thank you for reaching out to us about this. We're sorry to hear that you had a negative experience while reaching out through chat for a return update. At this time, refunds can take 10-20 business days from when they are delivered to our fulfillment center to be issued. This time estimate is including delivery of your return to our fulfillment center, as well as time for the items to be checked in by hand. We completely understand your frustration with this process and will be passing along your feedback regarding this process. We're happy to hear that you did receive your refund, please feel free to reach back out if you have any additional questions.