My fiancé and I are purchasing a home in America. When he asked the bank about transferring funds to do so, they started a fraud investigation. Mind you, they started this investigation WITHOUT any of the legal paperwork. We took it upon ourselves to ensure it actually could be investigated wholly by providing the legal documents. Everyday for at least two weeks now, my fiancé has had to spend countless hours on the phone with them. Never do you get to talk to the same person and every single time the story changes. One person will tell you you're all set and good to go. The next day you get a different person ringing you and the horrendous nightmare begins again. We have already missed our closing date on the home and I'm guessing we will miss the next as well.
Do yourself a huge favor, stay away from Nationwide!