Christine B.

I was diverted unknowingly from the US Postal site. I did not know this until they got my CC information. I immediately reached out via email and phone ( no answer), no help on website that I needed to cancel because their service will not work. I have a minor child and must appear in person. They never responded to and it's been 2.5 months. They have claimed to the BBB and my CC company that they can't give my money back despite no service because I did not use a proper cancellation form that they must provide within 3 days. However, they don't provide it! This service is only useful to an adult renewing ( you can do this at court or post office). Otherwise, it's a bait and switch scam.