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Christine C.

Contributor Level

Total Points
82

1 Review by Christine

  • Cosmetic-Love

7/10/18

You will most likely get either a large shipping cost, not have one of your products from your order list send to you, or have to wait a long time for your products to arrive at your doorstep.
The shipping cost is depending on its weight, which can quickly add up. One time I brought a few sheet mask from this site but when I went to confirm my purchase, the shipping cost was more expensive the total cost of sheet mask I brought. Also if a product has heavy packaging, like glass, the shipping cost would shoot up dramatically, from as low as $5.00 USD to over $20.00 USD.
On multiple occasions, I didn't get one or more products from my order list. Sometimes its sunscreen, sometimes its moisturizer, but all the time it is not completely refunded. It is always partially refunded, which makes it even more irritating. This notice can be as early as within the week you order it or as long as a month after waiting, which happen to me when I order during the Black Friday event.
Whether you buy the cheapest or most expensive type of transportation route, you will always have to wait forever, that you begin to question whether or not your order was even being shipped in the first place. I had to wait over a month, A MONTH, for the normal shipping. Plus I didn't even know the progress of my order shipment since this type of shipment didn't send any notice to the customer. Another instance, I had to wait or 2 to 3 weeks longer than expected when I used their other shipment types. Not only did I had to wait for weeks on end, I had to pay even more for the unreliable transportation.
To be safe, as a previous customer, I recommend using another website. While there are always sales, the shipping cost balances it out with other websites and the unreliable customer service makes the shopping experience unenjoyable. Take my advice (or rant depending on how you look at it) and go to a reliable website other than Cosmetic Love.

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