On dec 16th we were supposed to pick up our car in Iceland at 15:00... the car had been rented the day an paid for the day before. At 15:22 we got an email saying the reservation was cancelled! We called them and we were told that "due to a technical error the booking had to be cancelled", no alternative given. This company is horrible, do not use.
Thank you for taking the time to share your feedback. We apologize for the inconvenience you've faced.
To better assist you, we kindly request that you fill out the dedicated form on our website in the Help Center section. Please provide your booking number and a detailed description of the problems you encountered during your rental. This will enable us to address your concerns promptly.
They Cancelled with no alternative given. We rented a car. Got charged and a confirmed reservation … we arrived in Iceland and were told the reservation had been cancelled 5 minutes (literally) before we were to start it. I called customer service and were told they they would not find a car. Period. Do not use this company, they will leave you hanging
Dear Christophe,
Thank you for taking the time to share your feedback. We apologize for the inconvenience you've faced.
To better assist you, we kindly request that you fill out the dedicated form on our website in the Help Center section. Please provide your booking number and a detailed description of the problems you encountered during your rental. This will enable us to address your concerns promptly.
Best regards,
EconomyBookings.com