Christopher B.

On May 28th 2021 i had a considerable breach of security on my at home business computer and my not wanting this to continue i made some changes. I purchased a new computer on june 9th, i purchased everything from Norton (lifelock) upgraded McAfee before starting to install dozens of business and private apps to my new computer and yesterday morning, Thursday June 24 i purchased this " Slimware driver update app" which adding another layer of security appeals to me after May 28. I gave remote access to the tech and doing so made me uncomfortable because once he had access and installed the driver software he wanted to go further and said he could put me on a plan at a great rate and even though i said "NO" politely half a dozen times i eventually just pushed the red X to shut his access down. 12 hours after their product was installed my home network kept kicking out my new computer and this happened 3 times throughout the day and when i shutdown my computer for the night it displayed a error i had not seen "A BREAKING POINT ERROR" and this morning i explained what was happening and that i would like to remove their product from my computer and to provide a refund at which they responded with " for some reason we can not process a refund at this time " and to remove their product i would need to provide them the access that i was unwilling to provide them 23 hours earlier and after the security that is on my computer is no longer operating... SAVE YOUR SELF DO NOT PURCHASE THIS FROM THEM