I have been with Frontier my entire adult life. Phone sevice and their slow internet service in the rual area I live in. Finally another company came in a installed fiber optic(100 times as fast as frontier for $40 cheaper per mth!) so I went to cancel my service. I waited to pay my bill after I had Conexon Connect install their fiber optic. This month I used Frontier for only one week. I called into cancel service and was told they do not pro-rate the internet portion of the bill so I will have to pay about $100 for one week of service PLUS mail the router back and pay another $50 charge for a total of around $150 for my final bill in which I only used for one week! - I had heard they got sued in a class action law suit because they lied about their speeds but did not get a notification concerning the law suit so missed out on it. Frontier can not be trusted and I only wish I had not had to use them for the last 20+ years! GOODBYE FRONTIER! Thanks for NOT showing your appreciation to a very long time customer!