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I ordered over $100 in flower arrangement for my Daughter-In-Law for her Birthday. I received an e-mail at 5:04pm saying that my order had been delivered. I called my family & they never received. I contacted 1-800Flowers & was told they would "resend it". But it would not be delivered on her Birthday. Now why would I want flowers delivered after her Birthday? I could get no where & spoke with a manager. This was a waste of my time. I don't know if the florist placed the order, or the delivery person kept it them self. I cancelled order & will order with another company in the future. And let other know to save them the headache. The Worst Service Ever, Cindy P. Order#W*******7140
Tip for consumers:
Do not order from this company. They do not really care. I got my $ refunded. But could have gone with a company that would have not "lost" the order. As it was a Birthday Flower Arrangement it needed to get their on time. Why would you want to get Birthday Flowers days after the Birthday. Terrible Customer Service! If you want your order to not 'get lost' or get their on time. Then Do Not Order from 1-800Flowers.com Thank You, Cindy P.
Products used:
cancelled order. needed to be rec'd on time.
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