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Thievery. That pretty much sums it up. Crappy, awful-junk quality. They refuse to offer refund unless I spend $50 to ship the crap back. The bag isn't worth that, nor did I pay that much for it. The color is off, the pocket seam is crappy, and the leather is questionable, but they would rather get a bad review than make the customer happy. So here it is.
Tip for consumers:
Do use this site
Products used:
None
RP replies like they know who I am and claiming I gave them 2 email addresses. Not. Just a way to try and help their reputation. They suck.
Invoices dated 09/30/2019 but not emailed to me until 11/05/2019. This is constant. None of the invoices have any vehicle information on them... it's like random invoicing. Of course I don't pay them unless they are correct, I guess they think everyone out here dealing with them are stupid. Useless.
Cindy R.'s review of RepairPal earned 5 Very Helpful votes
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If I could do a minus on this company I would. The quality is poor and even though I followed...
I ordered this "leather " purse, not leather material at all, very poor work, the company wants...
Hi Cindy. I apologize for the delayed response, we wanted to ensure we were able to find the root of the issue and have it resolved before getting back to you. Your shop will receive two invoices each month due to the payment method you chose. There is an invoice with detailed vehicle information sent to your shop each month about a week before the end of the month. Moving forward, we have confirmed that those invoices are being sent to both email addresses you provided us with. Again, I apologize for the mixup and delayed response. If there is anything we can do to improve your experience with us, please reach out to us at community@repairpal.com. Thank you for your review and we look forward to continuing to work with you. -AH